Central Coast Hotline is a confidential mental health guidance, crisis and suicide prevention telephone line which also provides mental health resource information. We are here for you 24 hours a day, 365 days a year. Free of charge. Make the call, any time: 800-783-0607.
Central Coast Hotline is a valuable resource in the community, supporting the work of local government and mental health service agencies and relieving call volume for the local 911 service by taking non-emergency calls. We are an accredited crisis center, as evaluated by the American Association of Suicidology, which establishes and monitors the criteria for crisis lines in the U.S.
Central Coast Hotline strives to reduce stigma, to educate and inform our community about mental illness – what it is and what it is not.
Central Coast Hotline may refer callers with other needs to 2-1-1, the universal three digit dialing code operated locally by United Way. This is a free information and referral service which connects individuals and families with community resources.
For non-crisis calls, Central Coast Hotline may also refer callers to the California Peer Support WarmLine at 855-845-7415.
Compassionate and well trained paraprofessional Central Coast Hotline volunteers and staff are available around the clock to answer your calls. Every call is confidential. Staff and volunteers’ primary goal is to listen to you, and offer the care, support or referrals to local mental health resources. We are happy to assist family members or friends who call on another’s behalf. Spanish-speaking call specialists and Language Line interpreter services are also available.
Central Coast Hotline Volunteers form the core of this service. Ranging in age from 18 to 80, they bring a diversity of experience and skills, and share a common interest in helping others. We are always in need of volunteers, so please contact us to “Be the Voice on the Other End of the Line.”
As a Central Coast Hotline Volunteer, you will be trained to help staff the County’s only 24-hour mental health hotline and will make a difference in the lives of youth, seniors, and families. Volunteers learn the skills required to provide emotional and mental health support, defuse crisis situations and assist in suicide prevention and intervention.
* 18 years or older
* Willingness to assist individuals of different belief systems and backgrounds than your own
* See our position description for more information
Visit our volunteer page for an application and more information! We are happy to connect with you about any questions you may have. Please contact Marisa Balmana, Community Resource Coordinator, for more information about volunteering. Please contact Ileara Brown, Central Coast Hotline Manager, for information about Central Coast Hotline specifically.